Abstract— A catalyst for change management. Today’s business management is faced with a lot of challenges due to the prevailing business environment. The globalization faced with new market penetration, accessing resources more economically, fast information processing and sharing with relevant stakeholders are more than enough reasons to force business managers to seek a CHANGE for a better and technological approach to handle management of business operations. The evolution of business intelligence(BI) therefore becomes the preferred business tool to drive its processes in an attempt to meet up with the target of a better-cheaper-faster business results. This research work is aimed at outlining the basic concept of business intelligence / change management, functions of business intelligence in an enterprise, how to transform from a nominal business to a business intelligence(BI) environment and its impact analysis. Loral international Schools Organization is a case study of planned implementation of business intelligence using System Application Products(SAP).
Keywords— Benchmarking, business intelligence, SAP, data mining, change management and impact analysis.
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